Citrix Cloud – The missing elements

Let me start by saying that this blog will centre around the XenApp and XenDesktop service within Citrix Cloud. XenApp and XenDesktop service allows you move parts or all of your Citrix control tier infrastructure into the Cloud. So you can utilise StoreFront, NetScaler Gateway and Citrix Studio and Director and remove the requirements to have delivery controllers, StoreFront servers and SQL infrastructure. This is a very attractive option for many customers and provides flexibility while minimising the on-premises infrastructure requirements. All that is required for a customer on-premises is a supported hypervisor, a base image and 3 cloud connector servers per region to provide high availability. The cloud connectors are installed on standard server operating systems and all that the cuRead More…

Office 365 activation issues with FSLogix and ADFS

I’ve been involved in troubleshooting some activation issues with Office 2016 Click to Run with Office365 subscriptions recently. The symptoms would include being asked to activate Office at random intervals and when activated clicking on the user name in the top right hand corner of any office app or within the account information menu an error would be displayed saying “Sorry we can’t get to your account right now. To fix this, please sign in again”. Also FSLogix was in the mix as this was occurring within a non-persistent VDI environment. When you sign into an office365 account to activate your software, tokens are stored within your profile to indicate that you have activated successfully. These tokens are stored within c:\users\%username%\%localappdata%\Microsoft\Office\16.0\LicensRead More…